"I had hired another company to put in a server and after tremendous delays and significant loss of business, I turned to Jim. In an effort to help us manage down expenses, he first tried to make the existing system work but it was configured so poorly that he had to rebuild it from the bottom up. He did this over a weekend to minimize impact on day-to-day business activities. I occasionally call him now with a frantic question but he remains calm and has always provided a viable short term solution while working on the longer solution. Simply put, he delivers. In summary, there are places where all savvy business executives should be cautious with every penny but Jim earns his fees by providing solid solutions you can count on to run your business."
“As a technology impaired dentist, I dreaded the inevitable plunge into digital radiography and charting. We had computers in the business office for over 15 years but never had we undertaken such a major revamping of the way we cared for patients. I had lots of ideas about how I wanted my system set up but lacked the technical know how to put it all together. Jim took the time to understand my wants and needs, translating his ideas into plain English for me to consider. We actually had fun putting it all together and continue to have a great working relationship. Now we have a ten computer network that operates reliably and efficiently thanks in no small part to the ongoing support of Higgins Technology Consulting.”
"Prior to using Higgins Tech, we were using one of the local area
"Big Guys". We were paying well over $200/hr for their services which
were available "9 to 5". We had numerous occasions after hours or on
weekends where we found ourselves in need of technical assistance but it was
not available. Waiting until Monday morning was painful to say the least. After
consulting with other business associates we were referred to Jim at Higgins
Tech. After a short interview we immediately knew that Jim was right for us and
our computer networking needs. His pricing is much more reasonable as he is a
small based business. His hours are "call me if you need me". I found
his knowledge to be superior to that of the techs who worked for the
"Big Guys". Jim is able to talk "high-tech" for those who
understand it and more importantly he is able to "bring it down" for
those who don't. Jim is honest and trustworthy. We gained so much by switching
to Higgins Tech and you will, too."